Delivery information

How long does shipping take?
When checking out you will see an estimated shipping time with a potential carrier. We also send out an email letting you know when we shipped your order and how long it will take to get there. Most orders are between 5-6 business days all around the world.

When will my order be shipped?
We always strive to ship as quickly as possible, and that means that most orders will be shipped the same day! If not then, the next business day your order will be shipped. We ship our orders Monday through Friday. Speedy and efficient shipping is one of the pillars of our business. Just keep an ear out for a knock on the door!

Which carriers do we ship with?
We use whichever carrier is most cost-effective and offers the quickest delivery. DHL, EMS, FedEx, and the USPS. Most of our products are shipped via EMS or DHL.

How much does shipping cost?
Shipping fee is free. Taxes depend on location (US is usually free)

How do we package our orders?
We take great care to pack our products with world-class standards (oh yes!) You are guaranteed to receive exactly what is described and in the condition that we described it, so order with confidence.

 

What if my order has not arrived within the estimated time?
It is very rare to not have a package arrive, but unfortunately, it does happen. Please contact us if your package has not arrived.